GDPR (EU Regulation 2016/679) and Privacy Code (Legislative Decree 196/2003 as modified by Legislative Decree 101/2018)
Your policies, procedures, and guidelines should set out how staff must respond to sharing requests. Any data sharing must be lawful, fair, transparent, and in line with the rights and expectations of the data subjects whose personal data are being shared. Your company policy should provide explanations on how to comply with these requirements, for example by checking information sharing logs and assessing the estimated quality of prototype sharing requests.
Your sharing policy should also link with the Data Protection Impact Assessment (DPIA) procedure, as you should carry out a DPIA on any data sharing that poses a high risk to the rights and freedoms of data subjects. You need to communicate this policy to all staff, for example via your intranet.
It is good practice to appoint someone competent and experienced to take overall responsibility for information sharing, ensure compliance with the law, and provide advice to staff making decisions about sharing.
Your sharing policy should identify this person and clarify how to contact them.
You should also provide specialist training to this person to enable them to fulfil their role.
It is essential to provide adequate training to staff who are likely to make significant decisions about data sharing or have access to shared data. The nature of the training will depend on their role within the sharing process. You can incorporate this topic into any training already organized regarding data protection, security, or staff legal obligations.
You also need to maintain staff awareness through materials such as posters, emails, intranet updates, or data sharing content in newsletters.
Your company should be able to justify the reasons why you decided to share certain personal data. Sharing should be lawful and comply with all required conditions. Furthermore, you must be able to establish the appropriate lawfulness criteria for the processing, as required by data protection legislation. You must also satisfy a separate condition if you share special categories of personal data.
In some cases it may be necessary to agree on and formalize how personal data is shared. This may be due to the number of requests you receive from a particular organisation or because you have introduced a new procedure involving the sharing of large amounts of data.
Before entering into a data sharing agreement you must complete and retain a DPIA. This ensures that your company is legally authorized to share the information and that the sharing is GDPR compliant.
Your data sharing agreement should address all risks relating to the type of sharing you are undertaking. As a minimum, it should cover:
You should review these provisions regularly to check whether you still need the data to fulfil the purposes for which you are sharing it.
You must process personal data fairly and lawfully. For processing to be considered fair you must explain to data subjects how their personal data will be used and who it will be shared with. You should include this information in your privacy policy, where you must clearly explain the reasons why you are using the data, including those that involve sharing or disclosing it.
Your company should have appropriate technical and organisational measures in place to protect the personal data you share. It is therefore important to establish and ensure compliance with agreed security levels when sharing personal data.
When transferring data between organisations, you should take appropriate measures to ensure its security during transit. This may include using encryption on emails, secure file transfer protocol (SFTP), or a virtual private network (VPN) for digital data. You should similarly have equivalent security for paper documents in transit. Controls could include using a reliable courier or other secure shipping types, lockable containers, or tamper-proof packaging.
You should assign responsibility for responding to personal data requests to one or more people. You should have a documented procedure to handle personal data requests efficiently and in compliance with data protection legislation. Management should approve this procedure and make it readily available to staff.
The procedure should also include details on how to: request confirmation of applicants' identities, calculate any administrative costs, find and retrieve information, meet response times, log the request, apply exemptions, draft the information, and provide quality responses.
You should train all staff on their responsibilities to identify, process, and fulfil requests quickly. You should provide training upon appointment with updates at regular intervals to maintain adequate awareness.
Staff with specific responsibilities such as processing, logging, or overseeing responses to personal data requests should receive appropriate training to enable them to perform their role effectively.
You should periodically review your documented procedure and, if necessary, update it to ensure it remains adequate and relevant.
You should have mechanisms to regularly check and report on agreed performance measures and apply any recommendations or lessons learned. Your company should consider keeping records showing measures and reports.
Remember that the test result depends on your answers to the questions that refer to the different aspects of personal data processing. It therefore serves to measure your attention to data subjects' rights and, even if the overall outcome is positive, this does not mean that your business is truly aligned with the law.
A failure to comply with regulatory requirements, even for just one of the aspects investigated during the test, could lead to penalties. For this reason, it is advisable to pay maximum attention to the sensitive points identified, in order to remedy the critical issues that emerged.
Question 1: Sharing policies
Question 2: Accountability
Question 3: Staff training
Question 1: Record of decisions
Question 2: Data sharing agreements
Question 1: Privacy policy
Question 2: Security measures
Question 1: Requests for the processing of personal data
Question 2: Accountability and training
Question 3: Compliance monitoring
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